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Delivery Terms

Deliveries are available on your requested address in the United Arab Emirates.

Standard Delivery

15 AED delivery fees for orders less than 250 AED

Delivery within 2 to 3 working days

Available in cash on delivery and credit card

 

Free shipping is applied on a single order (1 order ID) that is more than AED250 excluding the applied voucher.

No deliveries during Sunday and UAE Public Holidays

Rate above is applicable per order

 

Instore Pickup

Pickup your items at a nearby Hermes Electric Store.

Bulky items are subject to collection from the store. In case of any capacity issues in such orders, customer service will get in touch with you and guide you for an alternate

 

Bulk Orders

We accept bulk orders. For bulk orders, you may contact our Customer Care Team at +971 4 283 5601 to confirm the availability of delivery of the products.

In the end, once we receive a bulk order, we will email you back with the details of the shipping prior to processing your order. Once agreed, you will be responsible for accepting the delivery.

 

Delivery Policy

If you wish to change the address before the shipping process, our Customer Care Team will be happy to assist you. If you received confirmation that your order has been dispatched, please note that any request to change the shipping address will no longer be accepted.

 

Prepared by  T-Soft E-Commerce.